Wesley Castellanos
Features & opinion
Wesley Castellanos writes long-form features and opinion for the desk, focused on where the field is heading next. He works across beats and is the only reporter on staff with a standing license to argue a thesis in print. His features run long; his opinion pieces run sharp.
The 90/18 gap: near-universal AI adoption, but only 18% of enterprises see revenue
A new HCLTech study of 500 enterprise decision-makers finds AI is transforming workflows almost everywhere — and moving the top line almost nowhere. The gap is about how businesses deploy, not whether.
The SMB AI confidence divide: adoption is everywhere, production is not
Bluehost, SAS-IDC, the Federal Reserve and SumatoSoft all land on the same finding in 2026 — small and mid-size businesses have adopted AI broadly, but turning pilots into production remains the defining gap.
Small businesses now run five AI tools each. Almost none have a context layer.
Three 2026 datasets — from the JPMorgan Chase Institute, the Federal Reserve, and the SBE Council — show SMB adoption has crossed a tipping point. The stack is real. The connective tissue is not.